There is a lot of hype as well as valid discussion about the benefits of Cloud Computing. And while we hope that the faith we put in this elastic environment to scale and provide the flexibility we need to ensure our web applications are always running and performing at optimal levels for all our visitors, there will be times when things don’t go as planned.

In this article I am going to look at the user experience of a “where’s my nearest …” system I had the misfortune to use at the weekend. I don’t know who designed it, but it broke all the rules.

Loved this comic depicting the interaction between designer and client. I can relate to this as I have been in similar situations before. Also love the quote “If you were an engineer designing the turbine of a commercial airplane, would they interfere then, I wonder?”